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If you would like to return your order purchased on this site to us, you can do so within 10 calendar days of receipt for a full product-value refund or for an exchange towards a different product. Only brand new and unused items with no signs of wear in original unaltered packaging are eligible. 

We require a valid RA (Return Authorization) be issued for all items being sent to us for return or exchange. Please email us with details of the product(s) you wish to return. We will issue an RA number for an approved return sent to you via email. Please print the document, fill out completely and include with your shipment to us. Your shipment must be sent to us freight prepaid (and duties prepaid where applicable) and we advise you to insure the package for full retail value. Return shipping back to you is an additional charge for exchanged products. Your refund will be issued in the original form of payment (credit card, PayPal) within 10 days of item receipt and approval. The original shipping costs will not be refunded in all cases except in the event that the return is the result of an error by Redding Audio, LLC.

Ship-To & Mailing address: 

Redding Audio, LLC

101 N Plains Industrial Road
Building 4

Wallingford, CT 06492



You may cancel any order only before we have dispatched your items. In this instance, we will refund you in full using the original payment method.

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